Terms & Conditions

You acknowledge and undertake that you are wholly responsible for your decision to buy any
product/products after your own analysis, judgement and thereafter transaction done by you
on this website. Maxdenthealth.com website takes no responsibility of the usage,
implementation and result/outcome of the products. It is entirely buyer’s/user’s responsibility
to choose and decide the right product.

Maxdenthealth.com website reserves the right to refuse access to the website, terminate
accounts, remove or edit content at any time without any prior notice and with absolute
discretion.

In case of any violation of the terms and conditions, Maxdenthealth.com website reserves
the right to refuse further use of services or even terminate account without any prior notice.

Entitlement to the goods remains that of Maxdenthealth.com website until you have paid for
them. Entitlement will pass to you once the goods are paid in full and all payments have
been cleared by a relevant banking process.

Maxdenthealth.com website reserves the right to not allow any changes to the order after the
order has been accepted/placed.

Maxdenthealth.com website will not be responsible for any transactions done by mistake due
to any internet issue at customer’s end.

Customer is solely responsible for the account information like username and password and
you hereby undertake the responsibility of any action taking place in your account.

You acknowledge and agree that any information provided by you is only yours and does not
infringe the confidentiality of a third party/person in any way.

If you are making a purchase on someone else’s behalf, you agree and bound the account
holder to all the terms and conditions of Maxdenthealth.com website.

In case of any knowledge or belief that your information has been breached in any way, you
must contact Maxdenthealth.com website support team.

If any issue is suspected as per the confidentiality of your account, you might be asked to
change your password or re-register with no liability of Maxdenthealth.com website.

The pictures of all products at Maxdenthealth.com website are merely indicated for
information and may vary from the actual product. Product packaging also might vary or
change from time to time

Maxdenthealth.com website strives to provide accurate product and pricing information;
however, errors may occur.

Maxdenthealth.com website reserves all rights to change/alter prices of any product and
suspend/cancel orders at any point of time unless it has been received by the customer.

You must not use this website for any fraudulent/unlawful activity whatsoever.

In case of any delays in delivery you may contact us via our website at maxdenthealth.com.
Our aim is to meet the delivery times but during busy periods like promotional sale, festive
occasions, tech updates, extreme weather conditions may delay the delivery and it may take
a little longer time than mentioned. Maxdenthealth.com website will not be responsible for
any such delays; however, we always work hard to keep these temporary changes to a
minimum. For any queries related to delays you may contact us by dropping a message at
https://maxdenthealth.com/pages/contact-3/

In case of cancellation of the paid order, the paid amount will be reversed to the account
information provided at the time of purchase and Maxdenthealth.com website will not be
responsible for any accurate time duration taken in the transfer. Transfer is solely due as per
the time taken by the bank.

If any product is found unavailable after receiving the order, customer will be notified of the
order cancellation via email and payment will be refunded to the same account of the
account holder from which payment was made. Maxdenthealth.com website shall not be
liable to any damages in such event/events owing to cancellation of the order or delay in
delivery.

Payments can be made via debit card, credit card, cash on delivery as per availability of
services by third party companies.

If you use the Maxdenthealth.com website, you are responsible for maintaining the
confidentiality of your account and password and for restricting access to your computer to
prevent unauthorised access to your account. You agree to accept responsibility for all
activities that occur under your account or password.

We will do our utmost to ensure that availability of the website will be uninterrupted and that
transmissions will be error-free. However, this cannot be guaranteed due to nature of the
Internet. Also, your access to the website may also be occasionally suspended or restricted
to allow for repairs, maintenance, or the introduction of new features or services at any time
without prior notice. We will attempt to limit the frequency and duration of any such
suspension or restriction.

Any content of this website must not be copied, reproduced, sold or duplicated for any
commercial activity without prior written consent of Maxdenthealth and Supplies Ltd.

In order to cancel the order before the shipment of the product/products, customer has to
contact our support team.

Refund is processed within 24-48 business hours when order stands cancelled before/after
shipment. We process the refund once the products have been received and verified at our
warehouse.

Refund in case of cancellation after dispatch might take longer.

In case of returns, Maxdenthealth.com website arranges pickup of the goods but shipping
charges will be applicable. Customer has to bear the shipping charges or else can arrange
the return by own means.

The product must be returned in its original packaging with all contents intact as shipped.

A part of the order can also be returned if multiple items were ordered. However, all the
components of the product must be intact and product should be unused and unaltered.

In case of a return/replacement/refund, we process the refund once the products have been
received and verified at our warehouse.

In case of cancellation before shipment, we process the refund within 24-48 business hours
after receiving the cancellation request.

In case of cancellation once the shipment has already been dispatched or if it is being
returned, we process the refund once the products have been received and verified at our
warehouse.

For payments done through credit/debit cards or net banking, the refund will be processed to
the same account from which the payment was made within 24-48 business hours of us
receiving the products back. It may take 2-3 additional business days for the amount to
reflect in your account.

For cash on delivery transactions, we will initiate a bank transfer against the refund amount
against the billing details shared by you. This process will be completed within 24-48
business hours of us receiving the products back and your bank details on email. It will take
an additional 2-3 business days for the amount to reflect in your account.

For more information check our return policy

Items which are not applicable for returns: Product is damaged due to misuse/overuse,
returned without original packaging including, price tags, labels, original packing, and/or any
attachments or if original packaging is damaged, If Serial Number is tampered, defective
products that are not covered under Company’s warranty, product is used or altered, If
request is initiated after 10 business days of order delivery.

For payments done through credit/debit cards or net banking, the refund will be processed to
the same account from which the payment was made within 24-48 business hours of us
receiving the products back. It may take 2-3 additional business days for the amount to
reflect in your account.

For cash on delivery transactions, we will initiate a bank transfer against the refund amount
against the billing details shared by you. This process will be completed within 24-48
business hours of us receiving the products back and your bank details on email. It might
take an additional 2-3 business days (might take 7-10 days in some cases) for the amount to
reflect in your account.

For more information check our return policy.

We understand that your personal information is important and sensitive so must be
safeguarded, thereby every attempt is made to ensure protection of the same.

You can choose not to provide certain information, but then you might not be able to use
Maxdenthealth.com website.

If you continue to use this website, it implies that you have read these terms and conditions
along with the changes made to it time and again.

Therefore, it is advised that you visit the ‘Terms and conditions’ page frequently for any
modifications made to it.

By agreeing to the terms and conditions you are giving your consent to Maxdenthealth.com
website to use your personal information.

We might receive information about you from other sources, such as updated delivery and
address information from our courier partners, which we use to correct our records and
deliver your next purchase a better experience.

Data/information recorded may include: name, contact number, email address, shipping
address, date of birth, country or citizenship and transaction details like name of bank,
branch name, card number, type of card and transaction number.

Technical details which will be recorded are location, device information and network carrier
used for the device.

Location details such as IP address and your location at the time of place of order.

Other details such as pages viewed at Maxdenthealth.com website

For more information check our privacy policy.